Hidden Gem #13: Building a Culture of Care in Trusts

by James E. Hughes, Jr. and Keith Whitaker (2025) | Summary : 
In Building a Culture of Care in Trusts: Part 1, James E. Hughes, Jr. and Keith Whitaker explore the concept of establishing a “culture of care” in the management of trusts. The authors argue that a trustee’s duty is not just about managing financial assets but also about nurturing the beneficiaries’ well-being. They challenge the traditional, purely financial view of trust management by introducing a broader perspective that includes emotional and relational care.

The article discusses how a “culture of care” can be defined and implemented within the context of trusts. For the authors, care is not a mere duty but a proactive approach that focuses on mindfulness, compassion, and attention to the beneficiaries’ needs. They draw from the work of philosopher Kurt Riezler, whose ideas on the structure of care—phronesis (thoughtfulness), epimeleia (applied effort), and merimna (worry or care)—serve as the foundation for building this culture.

The authors suggest that trustees must first and foremost be attentive to the human aspect of their role. The “care” they provide is not only about distributing assets but about fostering a sense of security, belonging, and fulfillment in beneficiaries’ lives. This approach goes beyond legal obligations and focuses on enhancing the beneficiaries’ quality of life, thus fulfilling the true purpose of a trust: to serve the beneficiaries in a holistic manner.

In conclusion, the article advocates for a shift in trustee practice, urging fiduciaries to incorporate care into their management style, making it a central aspect of their responsibility. The culture of care approach suggests that by attending to emotional and relational dynamics, trustees can better fulfill their duties and ensure that trusts benefit the beneficiaries in meaningful, lasting ways.